Shipping Policy

Tink Rink

Effective Date: 1 January 2026

This Shipping Policy outlines how orders placed on the Tink Rink website are processed, shipped, and delivered. Our goal is to ensure safe and timely delivery of all products including Mustard Seed Baby Pillows and Pregnancy Support Pillows (J-shaped and G-shaped pillows) and other kids and mom related products..

By placing an order with Tink Rink, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

All orders placed through the Tink Rink website are processed after payment confirmation.

Processing Time

• Orders are typically processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

Once an order is processed and packed, it will be handed over to our shipping partner for dispatch.

Customers will receive order confirmation and shipping updates through email or SMS where applicable.

2. Shipping Locations

Currently, Tink Rink ships products across India.

If international shipping becomes available in the future, the website will be updated with the relevant shipping details and charges.

3. Estimated Delivery Time

Delivery timelines depend on the shipping location and logistics partner.

Estimated delivery times are as follows:

Metro Cities
3–5 business days

Tier 2 & Tier 3 Cities
4–7 business days

Remote Areas
5–10 business days

Please note that delivery timelines are estimates and may vary depending on courier partner operations.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during the checkout process before completing the order.

From time to time, Tink Rink may offer:

• Free shipping promotions

• Discounted shipping offers

These offers will be clearly communicated on the website.

5. Order Tracking

Once your order is shipped, tracking information will be shared with you via email, SMS, or WhatsApp where applicable.

Customers can use the tracking number provided to monitor the delivery status of their shipment.

6. Delivery Attempts

Our courier partners will attempt delivery to the shipping address provided by the customer.

If the customer is unavailable during delivery attempts:

• The courier partner may attempt redelivery

• The shipment may be returned to the origin if delivery fails after multiple attempts

In such cases, additional shipping charges may apply for reshipping the product.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery details including:

• Correct address

• Pin code

• Contact number

Tink Rink shall not be responsible for delivery delays or failures caused by incorrect or incomplete shipping information provided by the customer.

8. Delays in Shipping

While we make every effort to deliver orders on time, certain circumstances may cause delays including:

• Courier partner operational delays

• Weather conditions

• Public holidays

• Natural disasters

• Government restrictions or lockdowns

In such cases, customers will be informed where possible and we will work with our logistics partners to resolve the issue.

9. Damaged Package During Transit

If a package appears damaged during delivery, customers are advised to:

• Take photos of the package immediately

• Contact our customer support team within 48 hours of delivery

We will investigate the issue and provide a suitable resolution such as replacement or refund where applicable.

10. Order Delivery Confirmation

Once the courier partner confirms delivery of the package at the provided address, the order will be considered successfully delivered.

Tink Rink will not be responsible for lost or misplaced packages once delivery has been confirmed by the courier service.

11. Contact Information

For any questions related to shipping or delivery, please contact us:

Tink Rink

Address:
B 501 Kukreja Center
Sec-11 Plot No-13
CBD Belapur
Navi Mumbai
India

Phone: 8080878087

Email: tinkrinkdiy@gmail.com